Terms of service

TERMS OF SERVICE

Last Updated: January 18, 2026

Welcome to Prime Edge Hair Co. ("we," "us," or "our"). By accessing or using our website primeedgehairco.com (the "Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. ACCEPTANCE OF TERMS

By using our Site, placing an order, or purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

2. ELIGIBILITY

You must be at least 18 years old to make a purchase on our Site. By placing an order, you represent that you are at least 18 years of age.

3. PRODUCTS AND PRICING

  • All products, descriptions, and prices are subject to change without notice
  • We reserve the right to limit quantities of any products or services
  • Product colors may vary slightly from images due to monitor settings
  • We strive for accuracy but do not warrant that product descriptions or other content is error-free
  • Prices are listed in USD and do not include applicable taxes or shipping fees unless otherwise stated

4. ORDERS AND PAYMENT

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Payment must be received in full before orders are processed
  • We accept major credit cards, debit cards, and other payment methods as displayed at checkout
  • You are responsible for providing accurate billing and shipping information

5. SHIPPING AND DELIVERY

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers or customs
  • Risk of loss and title for items pass to you upon delivery to the carrier
  • You are responsible for providing a correct shipping address
  • We are not liable for packages delivered to incorrect addresses provided by the customer

6. RETURNS AND REFUNDS

Our return policy is as follows:

  • Returns must be requested within 7 days of delivery
  • All approved returns receive STORE CREDIT ONLY
  • NO REFUNDS. NO EXCEPTIONS.
  • Items must be unused, unworn, and in original sealed packaging
  • Return shipping costs are the customer's responsibility
  • All returns are subject to inspection and approval

For complete details, please review our Return Policy.

7. PRODUCT USE AND CARE

  • Hair extensions, wigs, and related products are for cosmetic use only
  • We are not responsible for damage caused by improper installation, care, or use
  • Follow all care instructions provided with your products
  • Results may vary based on individual hair type and care routine

8. INTELLECTUAL PROPERTY

All content on this Site, including text, images, logos, graphics, and product descriptions, is the property of Prime Edge Hair Co. and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

9. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Site
  • Impersonate any person or entity
  • Collect information about other users
  • Post or transmit harmful or malicious code

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Prime Edge Hair Co. is not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We are not responsible for any hair damage, allergic reactions, or other issues resulting from product use
  • We make no warranties regarding the results you may achieve with our products

11. INDEMNIFICATION

You agree to indemnify and hold harmless Prime Edge Hair Co., its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of our products or violation of these Terms.

12. DISCLAIMER OF WARRANTIES

Products are provided "AS IS" without warranties of any kind, either express or implied. We do not guarantee that products will meet your specific requirements or expectations.

13. PRIVACY

Your use of our Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

15. GOVERNING LAW

These Terms are governed by the laws of the United States and the state where Prime Edge Hair Co. is registered, without regard to conflict of law provisions.

16. DISPUTE RESOLUTION

Any disputes arising from these Terms or your use of our Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Prime Edge Hair Co.

19. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at:

Prime Edge Hair Co. Email: [your email address] Website: primeedgehairco.com

20. NO REFUND POLICY

We do not offer refunds under any circumstances. All sales are final except for store credit on approved returns within 7 days. NO REFUNDS. NO EXCEPTIONS.